:root{--bg:#F3F5F4;--surface:#FFFFFF;--sunk:#EBEFED;--ink:#17201D;--muted:#5B6863;--line:#DCE2DF;--accent:#0B7A62;--accent-ink:#FFFFFF;--accent-soft:#DDF1EB;--ventas:#8A3F86;--ventas-soft:#F4E6F3;--warn:#9A6200;--warn-soft:#FBEFD6;--bad:#B3261E;--bad-soft:#FBE3E1;--ok:#1D7A3A;--ok-soft:#DFF2E4;--f-display:"Bricolage Grotesque","Segoe UI",system-ui,sans-serif;--f-body:"IBM Plex Sans","Segoe UI",system-ui,sans-serif;--f-mono:"IBM Plex Mono",ui-monospace,Menlo,Consolas,monospace;--r:10px}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--bg:#101513;--surface:#171E1B;--sunk:#1E2723;--ink:#E6ECE9;--muted:#98A6A0;--line:#2B3632;--accent:#3CC39E;--accent-ink:#06231B;--accent-soft:#163A30;--ventas:#D98BD3;--ventas-soft:#3A2238;--warn:#F0B54A;--warn-soft:#3A2D12;--bad:#F2867E;--bad-soft:#3D1E1C;--ok:#6FD08F;--ok-soft:#173622;color-scheme:dark}}:root[data-theme=dark]{--bg:#101513;--surface:#171E1B;--sunk:#1E2723;--ink:#E6ECE9;--muted:#98A6A0;--line:#2B3632;--accent:#3CC39E;--accent-ink:#06231B;--accent-soft:#163A30;--ventas:#D98BD3;--ventas-soft:#3A2238;--warn:#F0B54A;--warn-soft:#3A2D12;--bad:#F2867E;--bad-soft:#3D1E1C;--ok:#6FD08F;--ok-soft:#173622;color-scheme:dark}*{box-sizing:border-box}body{background:var(--bg);color:var(--ink);font:15px/1.5 var(--f-body)}.wrap{max-width:1280px;margin:0 auto;padding-inline:16px;padding-block:18px 40px;display:grid;grid-gap:16px;gap:16px}header.top{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px}h1{font:700 26px/1.1 var(--f-display);margin:0;letter-spacing:-.01em;text-wrap:balance}.sub{margin:4px 0 0;font-size:14px}.status,.sub{color:var(--muted)}.status{font:500 12px var(--f-mono);display:flex;align-items:center;gap:8px}.dot{width:8px;height:8px;border-radius:50%;background:var(--muted)}.dot.on{background:var(--ok)}.dot.off{background:var(--bad)}.grid{display:grid;grid-template-columns:300px minmax(0,1fr);grid-gap:16px;gap:16px;align-items:start}@media (max-width:860px){.grid{grid-template-columns:minmax(0,1fr)}}aside{display:grid;grid-gap:10px;gap:10px}.side-head{display:flex;justify-content:space-between;align-items:center;gap:8px}.label{font:600 11px var(--f-body);text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.agent{all:unset;cursor:pointer;display:grid;grid-gap:6px;gap:6px;padding:12px 14px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r)}.agent:hover{border-color:var(--muted)}.agent:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.agent[aria-current=true]{border-color:var(--accent);box-shadow:inset 3px 0 0 var(--accent)}.agent .name{font-weight:600}.agent .num{font:12px var(--f-mono);color:var(--muted)}.chips{display:flex;flex-wrap:wrap;gap:6px}.chip{font:500 11px var(--f-body);padding:2px 8px;border-radius:999px;background:var(--sunk);color:var(--muted)}.chip.recep{background:var(--accent-soft);color:var(--accent)}.chip.ventas{background:var(--ventas-soft);color:var(--ventas)}.chip.warn{background:var(--warn-soft);color:var(--warn)}.chip.bad{background:var(--bad-soft);color:var(--bad)}.chip.ok{background:var(--ok-soft);color:var(--ok)}main.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);min-width:0}.panel-head{padding:16px 18px 0;display:grid;grid-gap:10px;gap:10px}.panel-title{display:flex;flex-wrap:wrap;align-items:center;gap:10px;justify-content:space-between}h2{font:700 20px/1.2 var(--f-display);margin:0}.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);overflow-x:auto}.tab{all:unset;cursor:pointer;padding:10px 12px;font-weight:500;color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap}.tab[aria-selected=true]{color:var(--ink);border-bottom-color:var(--accent)}.body{padding:18px;display:grid;grid-gap:18px;gap:18px}.banner{padding:10px 12px;border-radius:8px;font-size:14px;background:var(--warn-soft);color:var(--warn)}.banner.info{background:var(--sunk);color:var(--muted)}.banner.err{background:var(--bad-soft);color:var(--bad)}fieldset{border:1px solid var(--line);border-radius:var(--r);margin:0;padding:14px;display:grid;grid-gap:12px;gap:12px;min-width:0}legend{font:600 13px var(--f-body);padding:0 6px}.fields{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));grid-gap:12px;gap:12px;align-items:start}.f,.fields{display:grid}.f{grid-gap:4px;gap:4px;min-width:0}.f.wide{grid-column:1/-1}.f label{font-size:13px;font-weight:500}.f .hint{font-size:12px;color:var(--muted)}input[type=number],input[type=password],input[type=text],select,textarea{font:inherit;font-size:14px;color:var(--ink);background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:8px 10px;width:100%;min-width:0}textarea{min-height:96px;resize:vertical;line-height:1.45}textarea.tall{min-height:200px}input[readonly]{color:var(--muted)}.toggles{display:flex;flex-wrap:wrap;gap:8px 18px}.tg{display:flex;align-items:center;gap:8px;font-size:14px;cursor:pointer}.tg input{width:16px;height:16px;accent-color:var(--accent)}.actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center}button.btn{font:600 14px var(--f-body);border-radius:8px;padding:9px 14px;cursor:pointer;border:1px solid var(--line);background:var(--surface);color:var(--ink)}button.btn.primary{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}button.btn.small{padding:5px 10px;font-size:13px}button.btn:disabled{opacity:.55;cursor:progress}.msg{font-size:13px;color:var(--muted)}.msg.ok{color:var(--ok)}.msg.err{color:var(--bad)}.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--r)}table{border-collapse:collapse;width:100%;font-size:14px}td,th{text-align:left;padding:9px 12px;border-bottom:1px solid var(--line);vertical-align:top}th{font:600 11px var(--f-body);text-transform:uppercase;letter-spacing:.07em;color:var(--muted);background:var(--sunk)}tr:last-child td{border-bottom:0}.mono,td.mono{font-family:var(--f-mono);font-size:13px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}td .clip{max-width:46ch;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;color:var(--muted);white-space:pre-wrap}.toolbar{display:flex;flex-wrap:wrap;gap:10px;align-items:center;justify-content:space-between}.toolbar input{max-width:260px}.kpis{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));grid-gap:12px;gap:12px}.kpi,.kpis{display:grid}.kpi{border:1px solid var(--line);border-radius:var(--r);padding:12px 14px;grid-gap:2px;gap:2px}.kpi .v{font:700 26px/1.1 var(--f-display);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.kpi .k{font-size:13px;color:var(--muted)}.bars{display:grid;grid-gap:6px;gap:6px}.bar-row{display:grid;grid-template-columns:56px minmax(0,1fr) 40px;grid-gap:8px;gap:8px;align-items:center;font:12px var(--f-mono);color:var(--muted)}.bar{height:10px;border-radius:4px;background:var(--sunk);overflow:hidden}.bar>span{display:block;height:100%;background:var(--accent)}.empty{padding:28px;text-align:center;color:var(--muted)}.confirm{display:flex;flex-wrap:wrap;gap:8px;align-items:center;padding:10px 12px;border-radius:8px;background:var(--warn-soft);color:var(--warn);font-size:14px}@media (prefers-reduced-motion:no-preference){.agent,.tab,button.btn{transition:border-color .15s,background-color .15s,color .15s}}body{margin:0}.login,body{min-height:100vh}.login{display:grid;place-items:center;padding:16px}.login form{width:100%;max-width:380px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:22px;display:grid;grid-gap:14px;gap:14px}.login h1{font-size:22px}input[type=email]{font:inherit;font-size:14px;color:var(--ink);background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:8px 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.p{font-size:13px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat,.convs{display:grid;grid-gap:8px;gap:8px;max-height:70vh;overflow-y:auto}.chat{padding:12px;background:var(--bg);border:1px solid var(--line);border-radius:var(--r);align-content:start}.bub{max-width:80%;padding:8px 11px;border-radius:10px;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere}.bub.cliente{justify-self:start;background:var(--surface);border:1px solid var(--line)}.bub.ia{justify-self:end;background:var(--accent-soft);color:var(--ink)}.bub .who{display:block;font:500 11px var(--f-mono);color:var(--muted);margin-bottom:2px}.modal-bg{position:fixed;inset:0;background:rgb(0 0 0/.45);display:grid;place-items:center;padding:16px;z-index:50}.modal{width:100%;max-width:640px;max-height:92vh;overflow-y:auto;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:18px;display:grid;grid-gap:14px;gap:14px}.row{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.spacer{flex:1 1}.savebar{position:-webkit-sticky;position:sticky;bottom:0;background:var(--surface);border-top:1px solid var(--line);padding:12px 18px;display:flex;gap:10px;align-items:center;flex-wrap:wrap;border-radius:0 0 var(--r) var(--r)}.dirty{color:var(--warn);font-size:13px;font-weight:500}details.lead{border:1px solid var(--line);border-radius:8px;padding:10px 12px}details.lead summary{cursor:pointer;display:flex;gap:10px;flex-wrap:wrap;align-items:center}details.lead p{margin:8px 0 0;font-size:14px;color:var(--muted);white-space:pre-wrap}.chart{margin:0;display:grid;grid-gap:8px;gap:8px;border:1px solid var(--line);border-radius:var(--r);padding:12px 14px}.cols{display:grid;grid-template-columns:repeat(30,minmax(0,1fr));grid-gap:2px;gap:2px;align-items:end;height:120px;border-bottom:1px solid var(--line)}.col{height:100%;display:flex;align-items:flex-end;cursor:default}.col>span{display:block;width:100%;background:var(--accent);border-radius:4px 4px 0 0}.col:focus-visible>span,.col:hover>span{background:var(--ink)}.cols-axis{display:flex;justify-content:space-between;font:11px var(--f-mono);color:var(--muted)}td.num,th.num{text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}